Privacy Policy
This Privacy Policy explains how H.A.G Imports as the authorised distributor of Bakers Secret products in Australia, collects, uses and protects your personal information when you visit and use bakerssecret.com.au.
We are committed to protecting your privacy in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs). We may update this Policy from time to time. Any changes will be published on this page. We encourage you to review it periodically.
1. What Personal Information We Collect
When you visit our website, we may collect the following information:
- Your IP address and device/browser information.
- Your contact details, including name and email address.
- Information about your preferences and interests.
- Information about your interactions with our website.
2. Why We Collect Your Information
We collect your personal information for purposes including:
- To better understand your needs and preferences.
- To improve our products, services and website experience.
- To send you marketing communications (where you have opted in).
- To invite you to participate in surveys, promotions or market research.
- To personalise your experience on our website.
3. Disclosure of Personal Information
As the Australian distributor, we may share your personal information with:
- Our related entities, including Houseware Brands Limited (located overseas)
- Service providers who assist us in operating our business (such as website hosting, analytics and marketing platforms)
Some of these recipients may be located outside Australia. Where this occurs, we take reasonable steps to ensure your information is handled securely and in accordance with Australian privacy laws.
We do not sell, rent or trade your personal information. We may also disclose your information where required or authorised by law.
4. How We Store and Protect Your Information
We take reasonable steps to protect your personal information from misuse, interference, loss and unauthorised access, modification or disclosure. We use current security technologies and processes to safeguard the information we collect.
5. Cookies
Our website uses cookies to enhance your browsing experience.
By using our website, you consent to the use of cookies to:
- Analyse website traffic and performance
- Understand which pages are most useful
- Tailor content to your preferences
Cookies do not give us access to your computer or personal files. You can choose to disable cookies through your browser settings.
6. Third-Party Websites
Our website may contain links to third-party websites. We are not responsible for the privacy practices of those websites. We recommend reviewing their privacy policies before providing any personal information.
7. Accessing and Managing Your Personal Information
You have the right to request access to, and correction of, the personal information we hold about you.
You can also:
- Choose not to provide personal information where optional
- Opt out of marketing communications at any time
- Request that we update, correct or delete your information
To make a request, please contact us.